Privacy Policy
GKON Projects ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gkonprojects.com.au or engage our services.
We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Fill out our online quote request form or contact form
Call us by phone
Email us
Engage us for construction or renovation services
The types of personal information we may collect include:
Your name
Email address
Phone number
Property address or project location
Details about your project or enquiry
Any other information you choose to provide
We do not collect sensitive information such as financial details, health information, or government identifiers through our website.
How We Use Your Information
We use the personal information we collect for the following purposes:
To respond to your enquiries and quote requests
To provide our construction and renovation services
To communicate with you about your project
To send you project updates and follow-up correspondence
To improve our website and services
To comply with legal obligations
We will not use your personal information for purposes other than those outlined above without your consent.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
Our subcontractors and trade partners where necessary to deliver your project
Professional advisors such as accountants or legal advisors
Government authorities or regulators where required by law (e.g., building permit applications, Victorian Building Authority requirements)
Third-party service providers who assist with website hosting and analytics (e.g., Google Analytics, Framer)
All third parties who receive your information are required to handle it in accordance with the Australian Privacy Principles
Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience. These may include:
Essential cookies that are necessary for the website to function
Analytics cookies (such as Google Analytics) that help us understand how visitors use our website
Google Analytics collects anonymised data about your visit, including pages viewed, time spent on site, and general location (city level). This data does not personally identify you.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses HTTPS encryption to secure data transmitted between your browser and our server.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Project-related records may be retained for the period required under Victorian building legislation and the Australian Taxation Office requirements (generally 5–7 years).
Your Rights
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you
Request correction of any inaccurate, incomplete, or outdated information
Request deletion of your personal information (subject to legal obligations that may require us to retain certain records)
Opt out of receiving marketing communications from us
Complain if you believe we have breached the Australian Privacy Principles
To exercise any of these rights, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us: